BUSINESS PROCESS OUTSOURCING
We work as an extension of your team
Our BPO and KPO outsourcing services are designed to provide you the advantages of a skilled workforce who can reduce your company expenses and operational costs; allowing you to increase your profits and productivity. We replicate your current process exactly how you would like it to be handled. Our services are customized to fit the needs of our clients, across many industries and verticals. Book a free consultation today to explore the possibilities.
❖ Custom BPO Services
We provide a broad spectrum of outsourced services designed to address the unique needs of your organization.
❖ Construction Takeoff
We work with construction contractors from all specialties, to prepare highly accurate material take-off of their projects.
❖ Call Center and Customer Support
We offer 24/7 customer support services to handle inbound and outbound communications with your clients.
❖ Insurance Process Outsourcing
We provide reliable insurance back-office processing services for agencies of all sizes. Our insurance process back-office services are tailored to help you streamline your process, increase productivity, achieve efficiency and cost savings through outsourcing.
❖ Revenue Cycle Management
We work with medical providers across all specialties and help them get the full amount that they need to be paid.
❖ Bookkeeping & Accounting
From bookkeeping writeups, accounts payable, receivable, prepare financial reports, process payables, payroll and more. We do it all
❖ Data Analytics / Data Processing
Machine learning data tagging, Text or numeric data entry, forms/ invoice processing, OCR, and data conversion and more such projects.
❖ Content Moderation
We identify and remove offensive content, and keep your website, social media channels and communities safe.
❖ Property Management Back Office
We provide property management back-office services powered by robotic process automation technology to help firms of all sizes improve operational efficiency and streamline back office processes.
❖ Property Preservation & Inspection Services
We provide property preservation, inspection back office and support services to help property preservation firms complete time-consuming back office tasks on time.
Ready to Get Started?
Book a free consultation today to explore the possibilities.
Save money
Save up to 70% on your employee costs and instantly increase your profitability
Scale quickly
Start instantly and scale up anytime, with zero overhead costs
Access top talent
Instantly gain access to top talent and thereby increase your competitive edge
5 Star Rated Recommendations
We take our responsibilities to customers seriously, and it shows. Rated five stars, we've been given a 97% positive service rating by customers. Our business outsourcing team is here to take care of your projects and we work hard to find new ways of making your experience with us nothing but exceptional.
“EdithPro has been excellent for SEO and digital marketing. They listen to client needs. They identify and build a quality team. And they are competitively priced without sacrificing results. The team at EdithPro is dedicated toward my company’s success. I highly recommend any company that is serious about digital marketing to include EdithPro in its short list of vendors.
Kristen White
After availing EdithPro call center services, we saw tremendous growth in our sales and business. We could have never imagined how a decision to outsource our non-core business to experts could help us reduce our overhead cost and even acquire new clients.
Kim Bell
EdithPro has helped us acquire new clients and expand our business. The highly skilled and experienced team understood our requirements, generated lead and convinced potential clients. The services offered were outstanding. The team did a commendable job.
Dominik
Hiring EdithPro to take care of our Order Management Services helped us increase our sales manifold. Their well experienced and dedicated staff executives not only took care of order management, but also seized every opportunity of sale.
Christopher Bryant
EdithPro exceeded our expectations and helped us improve our retention rate, convert online visitors into clients and help us grow significantly with their chat support services. You guys rock!
Rick Stone
“We have been outsourcing for over 4 years with Edith. EdithPro has allowed us to lower our cost, maintain our quality and increase productivity.”
Tim Blake
What Outsourcing Processes can We Handle for You
We have extensive experience in handling a variety of processes. We have been successfully handling processes from a wide range of industries for over 19+ years. It doesn’t matter whether your process is simple or complex, we promise to quickly onboard your project. We will rapidly assemble a team of process experts based on your requirement, to seamlessly deliver instant high-quality results.
- Industry specific custom processes (voice and non-voice)
- Accounting and bookkeeping processes
- Construction take off and estimation
- Call center and customer support processes
- Remote technical support processes
- Financial analysis and calculation related process
- Data scraping, classification and analysis
- Mortgage processing
- Robotic process automation
- Revenue cycle management process (medical billing)
Outsourcing works much better than work from home…
The recent success of “work from home” model has made many companies to start looking at outsourcing as a viable option. Even though outsourcing has been in practice for years, many companies haven’t given a serious thought about it, until now. Companies now realise that outsourcing not only gives them cost savings, but also the much-needed flexibility with their work force.
Contact us for a free consultation on how outsourcing can work for you.
How it Works?
01
Send requirements
Describe your outsourcing project
- Project details
- Team size
- Project timeline
- Time zone and work hours
- Future plans
- Company overview
02
We setup your process
Project transition and team setup
- We select the right people
- We setup the systems
- We implement your protocols
- Training & ramp-up
- Process takeover
- Project management
03
Ongoing operations
Meet key metrics and deliverables
- Goals and objectives
- Milestones and deliverables
- Quality control
- Work practices
- Long term plans
- Continuous training
Prefer to talk?
Call now to speak with our friendly consultants. You can explain your requirements and get a quick quote.
Outsourcing Powered by Robotic Automation
Most outsourcing providers work based on headcount model, where in they make more money when more people work on your project. However, our outsourcing model is not built based on headcount, but built on providing optimal efficiency on your project with minimum head count. That’s why we use latest technology such as robotic process automation to constantly improve efficiency of your project. Achieving highest efficiency on your project with minimal number of staff is our value proposition to you. Give us a try and you’ll know why we stand out from the rest.
Ready to discuss your requirements?
Get in touch with us to find out how we can help your business achieve its goals. We have helped 100’s of companies small to large, since our inception in 2013.
